How a Family Medicine MD Practices “Better Medicine” with Freed

About Dr. Broffitt

"I thought I was a good doctor before, but I think I'm a little better doctor now that Freed has come along. And I didn't think there was anything that could make me a better doctor." — Dr. Sam Broffitt

Dr. Samuel Broffitt is a family medicine physician in Covington, Tennessee. He's been a solo practitioner here since 1981.

Dr. Broffitt went to undergrad and medical school in Memphis, was chief resident at St. Francis Hospital, served three years as a US Public Health Service physician, and then opened his own private practice.

He never left.

For most of those 44 years, he did everything from jam-packed hospital rounds to delivering babies.

Now semi-retired, he works four half-days a week and sees 10–12 patients a day. He knows entire family lineages. They all call him Sam.

On top of that, he's the only practice administrator.

Before Freed: 2-3 hours of dictation a night

Dr. Broffitt spent 20 years using voice recognition software. His workflow was built around it:

• Take shorthand-style notes during each visit
• Collect the face sheets at the end of the day
• Bring them home
• Dictate for two to three hours every evening

He over-documented deliberately — pertinent negatives, pertinent positives, everything. It worked. But after four decades, the weight of it felt, more and more, like burnout.

"I was getting to the point really, at least the past eight or ten years, of just being exhausted — mentally and emotionally and every other way — because work took up too much of my time." — Dr. Sam Broffitt

He thought it might be time to retire.

Finding Freed: Alternatives didn't cut it

A reference program Dr. Broffitt used offered a different AI scribe. He tried it.

In his words, it "so messy and so cumbersome" that he went straight back to dictation.

But now he knew what was out there.

Freed came up first on nearly every list, five stars across the board. He looked at one competitor seriously before he saw the price: $800 a month.

He signed up for Freed. He hasn't had a regret since.

After Freed: Unhurried and home early

Dr. Broffitt lets Freed run in the background. No shorthand. No face sheets to bring home. No evening dictation.

The visits haven't changed — he still takes as much time as each patient needs, talks about golf and swaps stories.

What's changed is everything that used to happen after.

"I don't have to take notes or jot shorthand. I can devote all of my attention to the patient, which they appreciate. And I certainly appreciate it." — Dr. Sam Broffitt

That's no small feat after 44 years.

Features for family practices

Accurate, detailed note generation

Freed gives him high-quality accurate notes. More than that? They're comprehensive — more complete than what he'd get after 3 hours of dictation. It also recommends ICD-10 and CPT codes.

"I thought I was complete in my documentation before Freed, but I found out that Freed is much more complete — and that's the good thing about it." — Dr. Sam Broffitt

Real-time clinical decision support

Because Freed is capturing the visit, Dr. Broffitt's hands and attention are free to do something he couldn't before: consult clinical references mid-appointment.

Freed offers an AI clinician assistant that pulls from 50+ verified medical sources.

No training needed

Dr. Broffitt switched to Freed after 20 years on the same software. There was no learning curve.

He specifically calls this out for physicians who think a tool like this is beyond them.

“It’s so easy to onboard and set up." — Dr. Sam Broffitt

How Freed kept his practice open

Without Freed, Dr. Broffitt says plainly, he'd retire.

"I'd hate to try to live without it. If I were not able to have Freed anymore, I think I'd just go ahead and call it a career. I was getting to the point of burnout." — Dr. Sam Broffitt

Instead, he sees himself practicing another 5-10 years.

His patients — who see him as part of the family —  get to keep their doctor.

And Dr. Broffitt gets his evenings back, along with a few extra rounds of golf.

"It's actually made me practice better medicine. I wish I had this program 40 years ago when I first started. I enjoy practicing medicine now more than I ever did." — Dr. Sam Broffitt.

What He'd Tell Other Physicians

"Once I discovered Freed, I'm so glad I did. I haven't had any regrets whatsoever." — Dr. Sam Broffitt

Join Dr. Broffitt and the growing community of family medicine physicians using Freed to keep their practices open — without burnout.

"Give it a try. You won't go back. It's liberating in every aspect." — Dr. Sam Broffitt

Try Freed for free.

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