How Freed works
Most AI tools work off one giant prompt and a general database. Freed is an entire system designed specifically for clinical notes.
But how does it actually work? And most importantly, is it accurate, secure, and compliant? (Yes, yes, and yes.)
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Engineered for accuracy, even in noisy environments.
Over 2,000,000 notes processed monthly.
Multi-layer safety checks and industry-leading security.
The basics
1. Record a visit
Use Freed to securely record any virtual or in-person visit.
2. Generate your note
Our custom-built AI processes the recording and creates your note.
3. Review and save
Read your note and copy it to your EHR. Just like that, you’re done!
In the background
A lot goes in to getting you the best note possible — and it all happens in record time.
Audio recorded
When you click capture conversation, Freed uses your device’s microphone to record the visit.
Supports both live recordings and file uploads.
Handles offline and low-connectivity environments.
Encrypts all recordings for additional security and HIPAA compliance.
Freed is HIPAA-compliant, SOC2 Type 1 & 2 certified, and HITECH-compliant.
Converted to text
Freed doesn’t just transcribe your visit. Our AI recognizes clinical terminology and captures the details.
Uses automatic speech recognition (ASR) specifically trained for clinical use.
Derives medications, dosages, and abbreviations.
Filters out filler words and background noise.
Our models are trained on over 27,000 medications and terms.
Adapted to your specialty
Freed transforms the raw transcript into a note that fits your specialty.
Large language models (LLMs) summarize and filter the text.
Removes information that’s irrelevant to your specialty.
Specialty-aware corrections add context (e.g. “stomach bug” becomes “viral gastroenteritis”).
Freed adjusts note terminology to be medically precise, while patient instructions retain plain English.
Personalized to your preferences
Freed formats your note based on your template and what we learn from your specific edits.
Offers a library of customizable templates across specialties and visit types.
Adjusts phrasing, format, and terms (e.g. “client” vs “patient”) based on your preferences.
Supports granular control through manual template setup or guided template learning.
Use the template library to find, customize, or share note templates.
Checked for accuracy
Your note is double-checked before it’s delivered.
Checks notes for consistency and accuracy.
Scans for AI hallucinations or inconsistencies.
Uses data feedback loops to continuously improve the system.
Human clinicians regularly review safely anonymized samples to validate model performance.
Your note is ready!
You can edit your final note at any time. (And tell Freed to learn those changes for next time.)
Ready to see it in action?
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Private & secure
Privacy and security are at our core.
We’re HIPAA- and HITECH-compliant and SOC 2 Type 1 and 2 certified — with multiple layers of security protecting every step of the documentation process.
Learn more about how we keep your data safe on our security page.
Secure by design
Audio recordings are auto-deleted by default.
Encryption at every step
PHI is isolated, encrypted, and access-controlled.
Clinical control
You can edit and delete notes at any time.
Free yourself for better things.
San Francisco, CA 94104
Security
Warning: Freed may cause happiness.