Your trust and safety is at the heart of what we do.
Our tools and team are setting the bar in privacy and security standards. With industry-leading processes, data-handling, and compliance, patient and client data is always secure.
Protected health information (PHI) is encrypted at rest and in transit, using TLS 1.2-1.3. We enforce Open Worldwide Application Security Project (OWASP) secure coding standards with regular audits. All data is stored within the United States.
Our systems exceed HIPAA and HItech requirements and are SOC 2 Type 1 certified. Our cryptographic modules follow FIPS PUB 140-2 standards.
Microsoft Azure's high-availability infrastructure ensures your data remains accessible. We use Azure security center and Drata for ongoing monitoring and vulnerability scanning.
Every Freed team member undergoes rigorous background checks and completes comprehensive, annual HIPAA and privacy training.
We’re regularly reviewed by third-parties to ensure we maintain the highest compliance standards.
Patient recordings are saved only until the note has been completed, then automatically deleted. You can delete notes manually or enable 30-day auto-deletion.
Our AI model is designed with HIPAA compliance at its core. AI is only trained on de-identified notes.
Yes, Freed's AI scribe is HIPAA-compliant, uses industry best practices, and doesn't store patient recordings.
Audio recordings are temporarily saved in a secure and HIPAA-compliant manner until note summaries and quality checks are complete, and then they are automatically deleted.
Patient notes can be manually deleted at any time or set to automatically delete after 30 days
Yes. Protected health information is encrypted at all times using industry-leading standards and undergoes ongoing monitoring and vulnerability scanning to keep PHI safe. We also sign Business Associate Agreements (BAAs) with healthcare organizations, which is a legal requirement under HIPAA that ensures we handle patient information safely and securely.