Clinic receptionist smiling at desk with AI assistant managing patient messages and calls

No more missed calls

Freed’s Front Desk Assistant answers patient calls 24/7 — so your team can stay focused on higher-value work. The same AI that 26,000 clinicians already trust for notes now supports your front desk, too.

Start 7-day free trial

Hearing is believing

Our advanced AI will sound realistic and friendly to your patients.

Built for (and with) clinic owners

We worked directly with dozens of clinics to co-design our Front Desk Assistant to meet the needs of your patients and your team.

Purpose-built for healthcare

HIPAA-compliant, SOC 2 certified, and designed with enterprise-grade protocols for maximum security.

24/7 intake and request triage

Collects new patient information, visit reasons, refill requests, referral inquiries, and more.

Multilingual out of the box

Supports diverse patient populations, conducting calls in each patient’s preferred language.

Organized, clean inbox

Every call becomes a summarized and categorized entry in your inbox — with 2-way SMS texting built in.

Trained on your clinic’s information

Scans your website to create an editable knowledge base, so it can answer questions accurately.

Quick and easy customization

Make it your own by changing the AI receptionist’s name, greeting, voice, schedule, and more.

Freed’s Front Desk Assistant gave me my nights and weekends back — and gave my team a lunch break! Being able to offload and condense that work to a concentrated time is a game changer. It’s nice to have some safe time from being endlessly on call.

Dr. Matthew Bezzant

Serving small and mid-sized practices

Front Desk Starter

Single-site practice

Small teams

An AI receptionist that answer phone calls, turns them into organized messages, and allows you to respond to patients by SMS from a single inbox.

Ideal for practices with 1-2 phone numbers and single-site phone workflows.

Simple, transparent pricing: $149/month for each block of 250 calls

No IT support required — our team will guide you through your phone system’s call forwarding setup process

Warm transfer to your humans during operating hours

Start for free

Front Desk Advanced

Multi-site practice

Mid-sized teams

Coming soon! A robust end-to-end Front Desk Assistant that can answer and route calls, schedule appointments, manage insurance verification, and integrate directly into EHRs.

Ideal for multi-site clinics with complex routing needs and multiple phone numbers.

EHR integrations to close the loop on every incoming call and request

Automated outreach to patients via SMS or phone for reminders, scheduling, verification, and intake completion

The only combined platform using patient context from call, to visit, to billing

Join the waitlist

The AI receptionist empowering your team

2-way SMS messaging and AI patient communications

Seamless patient experience

Send and receive text messages directly from the inbox to confirm details in seconds.

Source patient information and support clinical decision making

Less time answering FAQs

Let us answer the questions patients ask the most using information in your editable knowledge base.

Scheduling support with a shared, categorized inbox

More booked appointments

Focus on high-priority tasks in a shared inbox, with auto-completion of tasks that don’t require a human.