
"Our human scribe service was running into clinical and admin problems. There was high turnover." — Chris Fasulo, PA
High turnover meant training almost every week
Call-outs disrupted clinic flow and strained providers
Note quality was unreliable and inconsistent
The fundamental problem wasn't fixable with better hiring
They sorely needed a scalable, flexible infrastructure

"It generates the note in less than a minute. That was a huge game changer."
Note generation speed keeps pace with back-to-back patient visits
English and Spanish recognition serves their rural farm population
Direct EHR push to Athena eliminates copy-paste workflows
Scalable licenses, growing monthly as they expand to new sites
For the first time, providers aren't racing against the clock wondering if they'll have to document until 7pm again.
Competitors took 5-10 minutes to generate notes. Freed works in seconds — so clinicians can sign between patients.
Athena offers its own AI scribe at 3x Freed's cost. Camerena tested it: "We still found Freed's notes to be better quality.”
95% of their patient visits are in English or Spanish. Freed handles both seamlessly with no missed details in translation.
“The notes contain medically appropriate language. There are no misspellings. Freed's notes are more concise and accurate than some of the competitors that contain more fluff."
Trying to close 22+ daily notes each caused billing delays. Now: "By the time the clinician sits down to put in their orders, their note is ready. Keeping up with our revenue cycle has been a lot simpler."

Small clinics can't afford mistakes in charts. Freed captures medical terms, maintains consistent language, and "doesn't make errors in its documentation."

Family medicine, OB/GYN prenatal visits, pediatric well-child checks: Freed adapts "within a few seconds of walking into the room and talking with the patient."


"In all 24 of our sites, providers can focus on patient care. We don't want them intimidated by the admin burden of documentation, especially in a day and age where the EHR dominates medicine."
FQHCs and small clinics face the same pressure. Use Freed to deliver high-quality care while saving hours and cutting costs.
Get your clinic startedFrequently asked questions from clinicians and medical practitioners.