From EHR integration and setup to security, accuracy, and day-to-day workflows, this FAQ covers the questions we hear most often about Freed.

Whether you’re exploring Freed for the first time or looking for a specific detail, you’ll find clear, straightforward answers below — so you can quickly decide if Freed fits the way you practice.

Using Freed with your EHR

Does Freed integrate with EHRs?

Freed works with any browser-based EHR through EHR push, a feature in our Chrome extension. This one-click EHR integration maps your note to the right fields with the EHR in a single click.

This lets clinicians get started immediately — without IT tickets or long implementation timelines.

Which EHRs does Freed integrate with today?

Freed works with any browser-based EHR via EHR push, available in our Chrome extension. Compatible EHRs include:

• Athenahealth
• Practice Fusion
• Tebra/Kareo
• SimplePractice
• Elation
• Jane App
• DrChrono
• OfficeAlly

… and more. 

Learn more about how to get started with our one-click EHR integration. 

Do I need IT help to set up Freed?

No. Freed is designed for clinician-led setup.

Most clinicians are fully up and running in minutes, without IT involvement, EHR configuration, or training sessions. Learn more about how to get started in minutes. 

Security, privacy, and compliance

Is Freed HIPAA compliant?

Freed is built with healthcare-grade security and privacy practices designed to support HIPAA and HITECH requirements.

Our security program includes:

• SOC 2 Type 1 and Type 2 certifications
• End-to-end encryption in transit and at rest
• US-only data storage
• Access controls and audit logging

Learn more about how Freed maintains HIPAA compliance. 

How does Freed handle patient recordings and data?

Patient recordings are deleted by default.

Clinicians can also enable optional auto-deletion settings for notes. Freed does not sell patient data, and data is used solely to provide and improve the service.

You can review a detailed breakdown of Freed’s data privacy and compliance practices in our security documentation.

Learn more about our data privacy and security practices. 

Accuracy and note quality

How accurate are Freed’s notes?

Freed is designed to generate chart-ready clinical notes that require minimal editing.

Accuracy is driven by:

• A purpose-built clinical AI trained specifically for medical documentation
• Specialty-aware note generation
• Ongoing learning based on clinician edits and preferences with learned templates

Many clinicians find that notes improve over time as Freed adapts to their documentation style.

Do I still need to review my notes?

Yes. Freed is designed to support — not replace — clinical judgment.

Clinicians always review and approve notes before saving them to the EHR, with full control to edit or adjust content as needed.

Customization and workflows

Can I customize my notes?

Yes. Customization is a core part of Freed.

You can:

• Build templates from scratch or use specialty-specific templates
• Control note length (concise, standard, or detailed)
• Edit a note and have Freed learn that format automatically
• Share templates across your practice for consistent documentation

Learn more about how to get the exact note you want in Freed. 

Does Freed support specialty-specific templates?

Yes. Freed offers templates designed in collaboration with real clinicians across multiple specialties.

Templates are fully editable, so you can tailor them to your workflow rather than changing how you practice.

You can also use a learned template to train Freed on your preferences. Learn more about how to use Freed templates. 

Telehealth and visit types

Can I use Freed for telehealth visits?

Yes. Freed works for both in-person and virtual visits.

Clinicians commonly use Freed with browser-based telehealth platforms and video visits, capturing audio directly from their device.

What devices can I use with Freed?

Freed works on virtually any device — desktop computers, laptops, tablets, and smartphones.

This flexibility helps you improve efficiency, and allows you to capture and create treatment plans wherever you practice: in a traditional office, hospital setting, or making house calls.

Learn more about device permissions and audio capture. 

Ready to try Freed for yourself?

Freed is designed to help clinicians finish notes faster, with less mental load — whether you’re practicing solo or as part of a growing clinic.

Sign up in minutes and start using Freed right away, with no IT setup or long implementation timelines.

Still have questions? Our Help Center has detailed answers on setup, security, workflows, and more.

👉 Visit the Freed Help Center for more FAQs

If you don’t see what you’re looking for, our support team is always happy to help.

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