When looking at AI scribes for your practice, there's one major factor to consider: how well the technology adapts to you. Your documentation style is personal, shaped by years of training and patient interactions.

Generic templates won’t capture that voice.

Freed is built to learn the way you document, rather than forcing you into a preset mold. 

This FAQ explains how Freed tailors notes to fit your specialty, formatting preferences, and exact style, using templates that make every note sound like you wrote it.

How does Freed adapt to my documentation style?

Freed adapts to your documentation style through two complementary systems: specialty-specific context and note templates.

When you first sign up with Freed, you'll add your specialty. Freed will use this information to transform the raw transcript into a note that fits your clinical context, including:

• Summarizing and filtering the conversation
• Removing irrelevant information
• Adding specialty-aware corrections (e.g., changing "stomach bug" to "viral gastroenteritis.")

Templates control structure and formatting: Freed offers two types of templates — learned templates and structured templates — that give you control over how your notes are organized and formatted.

With learned templates, you can make edits to train Freed on your preferences older time. Just save and click Learn format. This will show Freed your:

• Preferred phrasing
• Sentence structure
• Level of formality
• The specific way you describe clinical findings.

Two clinicians using the same template will generate notes that sound distinctly different because personalization captures each clinician's individual voice. Together, these functions create notes that are both consistently formatted and authentically yours.

What's the difference between learned templates and structured templates?

Freed offers two types of templates, each designed for different workflow preferences:

Learned templates

• Learn automatically from your edits
• Use the "Learn Format" button to teach Freed your style
• Adapt based on how you edit actual patient notes
• Best for clinicians who want flexibility and AI-powered adaptation
• Ideal for those who prefer to show rather than tell Freed how to format notes

💡See our guide on learned templates.

Structured templates

• Are built using Freed's Template Builder
• Pre-define the exact structure before generating notes
• Offer granular control with custom subsections and advanced prompts
• Are best for standardized documentation across teams
• Ideal for those who want complete upfront control over formatting

💡See our guide on structured templates.

Both template types can be extensively customized.  Most clinicians start with Learned Templates for their intuitive "show and learn" approach. Some more mature organizations use Structured Templates for consistent, standardized documentation across providers.

What are learned templates in Freed?

Learned templates are automatically generated note-formatting templates based on edits you make to your notes. Freed analyzes the structure, formatting, and content of your edited notes — including headings, spacing, list versus narrative style, and specific details—and applies these patterns to future notes.

Think of it as teaching Freed to be your personal scribe. Once you show Freed how you want your notes formatted, it remembers and applies that style consistently going forward.

All users start with two Learned Templates:

• New Patient
• Returning Patient

You can create as many individual Learned Templates as you need, each independent from the others. This allows you to define different formatting for new patients, follow-ups, pre-operative assessments, or any other visit type.

Does Freed learn formatting automatically?

Yes, when you want it to. Use a learned template (with a purple icon). Make any edits that you want, and train Freed by clicking “Learn format.” 

Here's what Freed learns automatically:

• Section order and headings
• Spacing and line breaks
• List style (bulleted, numbered, or narrative)
• Abbreviations and terminology preferences
• Punctuation and capitalization
• Content structure (paragraphs versus lists)
• Level of detail and conciseness

Once learned, these formatting preferences are automatically applied to all future notes generated with that specific template. You don't need to manually configure settings or write complex rules—Freed observes your edits and adapts.

The learning process takes 1-2 minutes after you click the button, but you can continue working while this happens in the background.

What's the best way to teach Freed my documentation style?

The most effective way to teach Freed your documentation style through Learned Templates is to combine real patient encounters with direct example note editing:

1. ‍Start with a specialty template: Choose a pre-built template from Freed's Template Library that matches your specialty. These templates are created by real clinicians and include appropriate sections and terminology for your field.‍
2. Copy and paste an example note: If you already have a template structure you trust, bring it into Freed through an example note.
3. Edit your learned template (with the purple icon) > Click Learn format > Click Review example > Copy and paste any preferred note you have. 

The key: Start with a template you already trust. Add your standard phrasing so Freed mirrors your voice from the first note.

"I rely on structured templates—especially for my objective exam, which I've used for 15 years. When I import that structure into Freed, the scribe learns my preferred flow and phrasing. If I say ‘full range of motion in the knee,’ Freed knows exactly where it belongs."

Customize through real patient visits

1. Use the template for actual patient encounters
2. Edit the generated notes to match your exact preferences
3. Click Learn format to teach Freed your style

Fine-tune with direct editing

‍If you notice any formatting that isn't quite right, open the Example Note in the Template Library and edit it directly. This gives you surgical precision over exactly how sections appear.

Best practices for Learned templates:

• Be consistent in your edits so Freed learns clear patterns
• Show examples of the content you want rather than just writing instructions
• Use verbatim text (in quotes) for boilerplate language you want repeated exactly
• Add special instructions [in brackets] only when needed for complex sections
• Review your example note periodically to ensure it reflects your current preferences
• Don't click Learn format too frequently — choose your best-formatted notes
• Start simple and add complexity only as needed

Key principle: Learned templates work best when you demonstrate what you want through actual examples rather than trying to describe it through instructions. The AI is designed to learn by observation, mimicking the patterns it sees in your edits.

What is an example note in Freed?

The example note is the reference copy of a note for a given learned template. It incorporates all of your edits after a visit is learned, including section order, headings, spacing, abbreviations, narrative versus list style, and even exact wording you place in quotation marks.

Whenever you click Learn format, Freed modifies the example note based on your edits. From that moment forward, every note generated with that same Learned Template is compared against the Example Note and reshaped to mirror its structure and stylistic choices—just as a human scribe would pattern future documentation on your best-formatted chart.

Because each learned template maintains its own example note, you can curate distinct templates for different visit types, ensuring every generated note starts from a format that matches your preferences.

How do I make my notes more concise with learned templates?

Use and edit a learned template (with the purple icon) to make your note as concise as you like it. 

Freed will learn and adapt to all of the edits you make, so all of your notes will look how you want them to moving forward. 

To achieve concise documentation:

1. Generate a note from a patient visit
2. Edit it to remove redundancy and unnecessary details
3. Use commonly accepted abbreviations where appropriate
4. Remove excessive adjectives or filler language
5. Ensure each section contains only essential clinical information
6. Click Learn format
7. Review the example note (you can edit here also). 

Future notes generated from that learned template will mirror the concise tone, structure, and style you established. The AI learns not just what to include, but how much detail to provide.

What advanced features can I use to customize learned templates?

Edit an example note to use several advanced features for precise control over your note formatting:

Special Instructions: Add inline directives in square brackets [ ] within the Example Note to guide how Freed handles specific subsections. Think of these as a second layer of customization.

Example:

HPI: [Avoid using direct quotes from the patient.]
Mr. Franklin is a 56-year-old male with a history of ischemic stroke...

Example:

Medical History: [Use commonly accepted medical abbreviations when possible.]
- Ischemic stroke (2019) with residual right hemiplegia
- HTN
- DM2

Best practice: The best results come from clear, succinct instructions placed directly next to the part of the note they target, combined with an actual example in the example note. Show Freed what you want rather than just telling it.

Verbatim Text: Enclose any text in "quotation marks" to indicate it should appear exactly as written in every note. This is perfect for boilerplate language like consent statements or standard instructions.

Example:

"Patient consented to the use of Freed to record and transcribe notes during this visit."

Example:

"The patient was asked to return to the emergency department should their symptoms worsen."

Conciseness Control: Demonstrate the level of brevity you want directly in the Example Note by editing it to remove redundancy and use accepted abbreviations. Future notes will mirror this concise tone and style.

Recommended formatting:

Surgical History
- Appendectomy (2021)
- Cholecystectomy (2022)

Less recommended:

Surgical History [add dates in parentheses when available]
- Appendectomy
- Cholecystectomy

The key principle: Writing a comprehensive and stylistically sound example in the Example Note usually leads to better results than relying heavily on Special Instructions.

Note: Structured templates also offer advanced features like custom subsections and fixed text, configured through the Template Builder rather than the example note.

Can I upload or build my own templates?

Yes, you can build your own learned templates in two ways:

Option 1: Learn format button (recommended) 

This is the fastest and most intuitive way to create a template:

1. Generate a note from a patient visit 
2. Make sure you’re using a learned template (with the purple icon)
3. Edit the note to reflect your preferred structure, content, headers, spacing, and formatting
4. Click the Learn format button
5. Freed saves this as your template and applies it to future notes

Option 2: Create from the Template Library 

If you want to move or rearrange sections, you can build templates from scratch:

1. Open the Template Library from the left sidebar
2. Find a learned template from the Freed Library (with the purple icon) — or use the default note template
3. Add it to your library and duplicate it
4. Rename and customize the template to your specifications

Both methods give you control over how your notes look and what they include. You can insert, remove, and reorder subsections; change punctuation and formatting; use numbered or bulleted lists; and add specialty-specific content.

The beauty of learned templates is their flexibility. You show Freed what you want through actual note edits, and the AI learns to replicate your style consistently.

Note: If your organization requires standardized templates built through a pre-defined structure, Structured templates are also available through the Template Builder.

Can I train Freed on my own templates?

Absolutely. learned templates are designed to be trained on your exact documentation preferences, giving you complete control over how Freed learns and what it applies to future notes.

Training through edits:

1. Generate a note from a patient visit
2. Edit it to match exactly how you want your notes formatted
3. Click Learn format
4. Freed learns from your edits and applies them to future notes

Training through the Example Note:

1. Open the Template Library
2. Select a learned template
3. Edit the example note directly, adding your preferred sections, formatting, and content
4. Save your changes
5. All future notes generated with this template will follow your Example Note

What you can train Freed to do:

• Use specific section headers and order
• Apply your preferred abbreviations
• Include or exclude certain details
• Format in lists or narratives
• Match your conciseness level
• Include verbatim text (boilerplate language)
• Follow specialty-specific conventions
• Capture information in your preferred style

The training process takes 1-2 minutes after you click Learn format but you can continue working while this happens in the background.

Key insight: Learned templates learn by example. You show Freed what you want through actual note edits, and the AI replicates your style. This is fundamentally different from structured templates, which require upfront configuration through a builder interface.

Should I use learned templates or structured templates?

Most clinicians should start with learned templates. They're faster to set up, more intuitive to use, and adapt automatically as your preferences evolve.

Learned templates are ideal for:

• Individual clinicians customizing their own workflow
• Quick setup with minimal configuration
• Flexible, AI-powered adaptation
• Templates that evolve as your preferences change
• Showing Freed your style through actual note edits

Structured templates may be better if:

• Your organization requires standardized documentation across multiple providers
• You need complete upfront control over every section before generating notes
• Compliance or institutional requirements mandate specific, repeatable structures

For the vast majority of use cases, Learned Templates provide the best balance of ease, flexibility, and quality. The rest of this FAQ focuses on how to get the most out of Learned Templates.

How fast does Freed adapt to specialty note styles?

Freed adapts to specialty note styles immediately. As soon as you edit a note and click "Learn Format," the changes are incorporated into your template within 1-2 minutes.

For specialty-specific adaptations:

• Freed offers pre-built templates in the Template Library designed by real clinicians across specialties including family medicine, OB/GYN, pediatrics, surgery, and more.
• You can start with a specialty clinical note template and customize it further to match your personal style.
• The AI understands specialty-specific terminology and clinical context from the start
• You can create multiple templates for different visit types within your specialty

There's no lengthy training period or dozens of notes required. One well-edited note is often enough to establish your formatting preferences. If you need to refine the template further, you can either click Learn Format on additional notes or directly edit the Example Note in the Template Library.

Do Freed templates support well-child visits for pediatricians? 

Yes, Freed supports well-child visits and allows users to create templates specifically for well-child visits of any age group. You can create as many specific templates as you want for different ages and cases.

Freed can effectively handle visits that involve significant contribution from parents and has made significant investments in Audio Speech Recognition (ASR) for these types of appointments involving multiple speakers.

How does Freed learn my documentation preferences?

Freed learns your documentation preferences through multiple layers:

Template learning and personalizaiton

Templates control the structure, sections, and formatting of your notes. When you use learned templates and click Learn format Freed captures section order, headings, spacing, list styles, and content preferences.

This helps Freed learn your unique voice and style, including:

• Your preferred phrasing and sentence structure
• How you describe clinical findings
• Your level of formality or informality
• The adjectives and descriptors you commonly use
• Your documentation tone and writing patterns

Specialty-specific intelligence

‍ Freed is trained on medical terminology across all specialties and understands:

• Specialty-specific diagnoses and procedures
• Common abbreviations and acronyms
• Clinical terminology and jargon
• Medication names and dosages
• Anatomical terms and laboratory values

Combined intelligence

‍ These layers work together. Your template determines the structure, specialty training ensures clinical accuracy, and personalization makes the note sound like you wrote it. Over time, notes become increasingly natural and aligned with your specific documentation style.

Ready to use Freed’s powerful templates?

With Freed's intelligent template system — whether you prefer templates that adapt automatically or templates you build from scratch — you get notes generated in seconds that match your exact style and meet your documentation requirements.

Join the thousands of clinicians who are generating better notes, faster, with templates that work the way they work.

Start a free trial to experience how Freed works with your unique documentation style.

Freed is built to learn the way you document, rather than forcing you into a preset mold. .