Clinic receptionist smiling at desk with AI assistant managing patient messages and calls

No more missed calls

Freed Front Desk picks up the calls your team can't get to — overflow, after-hours, the lunch rush. From the AI scribe 26,000 clinicians already trust.

Get 5 days free

26k+

clinicians

trust Freed

Hearing is believing

Voice so natural patients feel heard. Multilingual, medically fluent, and conversational rather than scripted.

Built for (and with) clinic owners

We worked directly with dozens of clinics to co-design Front Desk to meet the needs of your patients and your team.

Purpose-built for healthcare

HIPAA-compliant, SOC 2 Type II, and built for healthcare data, from a healthcare AI company.

24/7 intake and request triage

Collects new patient information, visit reasons, refill requests, referral inquiries, and more.

Multilingual out of the box

Supports diverse patient populations, conducting calls in each patient’s preferred language.

Organized, clean inbox

Every call becomes a summarized and categorized entry in your inbox — with 2-way SMS texting built in.

Trained on your clinic’s information

Scans your website to create an editable knowledge base, so it can answer questions accurately.

Customize in minutes

Name, greeting, voice, hours, escalation rules to make it sound like your clinic, not a vendor.

Freed Front Desk gave me my nights and weekends back — and gave my team a lunch break! Being able to offload and condense that work to a concentrated time is a game changer. It’s nice to have some safe time from being endlessly on call.

Dr. Matthew Bezzant, Founder of Premonition Health

Real results from Premonition Health

See how Front Desk reduces after-hours strain, protects staff time, and keeps patients connected.

79%

calls handled autonomously

100%

patient resolution rate

60%

reduction in after-hours calls

Serving small and mid-sized practices

Front Desk Starter

Single-site practice

Small teams

An AI receptionist that picks up the calls your team can't get to — answering, resolving, and handing off what's left in one structured inbox with two-way SMS.

Ideal for single-site practices with 1–2 phone numbers. $149/month per block of 250 calls.

We don't bill for spam or calls where no one was on the line

No IT support required — we'll walk you through call forwarding

Warm transfer to your team during business hours

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Front Desk Advanced

Multi-site practice

Mid-sized teams

Coming soon: An end-to-end Front Desk assistant that answers and routes calls, schedules appointments, handles insurance verification, and connects to your EHR.

Built for multi-site clinics with complex routing.

EHR integrations to close the loop on every incoming call and request

Automated outreach to patients via SMS or phone for reminders, scheduling, verification, and intake completion

The only combined platform using patient context from call, to visit, to billing

Join the waitlist

The AI receptionist empowering your team

2-way SMS messaging and AI patient communications

Two-way SMS, built in

Text patients straight from the inbox to confirm details in seconds.

Source patient information and support clinical decision making

Less time answering FAQs

Let us answer the questions patients ask the most using information in your editable knowledge base.

Scheduling support with a shared, categorized inbox

Calls handled, not just logged

Routine requests get resolved automatically, so your shared inbox holds only what actually needs a person.