How an Integrative Medicine Doctor Escapes 3+ Hours of Nightly Charting

"You're saving my life. I used to think about quitting all the time because it's so overwhelming. Your tool has been an amazing help." — Dr. Nancy Lonsdorf

About Dr. Lonsdorf

Dr. Nancy Lonsdorf is an integrative medicine physician with 38 years in her practice. She sees new patients for 2–3 hours at a time with 1–1.5 hour follow-ups.

Her notes don't look like anyone else's:

Notes can take 45+ minutes to write.

a single visit might get up to 72 individualized recommendations spanning diet, supplements, lifestyle, and condition-specific protocols. She keeps supplement reference lists that run 162 pages.

She works out of Google Drive. No EHR. She has an assistant whose job, until recently, included scribing.

She loves her job, but hours-long nightly charting sessions took their toll.

The problem: Endless documentation requirements

Dr. Lonsdorf has watched medicine's administrative demands double, then triple.

Notes that once fit in a paragraph now take pages. Documentation requirements from insurers and regulators have multiplied. And in integrative medicine — where a single patient's care might touch a dozen body systems, dozens of supplements, and years of chronic history — the scope of what needs to be written down has no clean ceiling.

"Now, there's an endless list of documentation requirements. It's become overwhelming. I'd spend hours composing notes from memory, piecing together scribbled reminders just to recreate the visit." — Dr. Nancy Lonsdorf

After seeing a patient for 2 hours, she'd go home and spend another 2–3 reconstructing it. Every evening.

She'd write recommendation lists by hand that sometimes stretched to 72 items for a single patient.

It wasn't sustainable. After 38 years, she was thinking about walking away.

"I used to think about quitting all the time because it's so overwhelming." — Dr. Nancy Lonsdorf

Finding Freed

Dr. Lonsdorf found Freed before it was widely known in integrative and functional medicine. She'd tried competitors and found them lacking. Freed was different: it could actually keep up with the scope of what she does.

For a specialty that defies templates and standardization, that matters.

What changed: Instant notes, visit prep, and time leftover

She immediately felt a shift:

Three-plus hours of nightly documentation — gone.

Notes that she constructed from memory now write themselves during the visit.

The 72-item recommendation list? Freed organizes it automatically, sorted by category or health condition, depending on patient needs.

"You do such a great job with the action steps. I can just copy-paste the assessment plan." — Dr. Nancy Lonsdorf

She also changed how she preps. Before long visits, she dictates key information from patient forms and labs — so when the patient arrives, that context is captured and organized.

Her assistant's job changed entirely. The hours previously spent scribing are now spent on something more valuable: managing supplement recommendations and handling the Fullscript workflow that her detailed protocols require.

Freed didn't just save Dr. Lonsdorf's time — it freed up her team's, too.

Why Freed works for integrative medicine

Integrative medicine doesn't fit standard documentation molds:

• Visits are long and wide-ranging
• Patients have complex chronic histories
• You often work with intersecting conditions
• Care plans span every pillar of lifestyle.

The conversation moves fluidly. And everything in might be clinically relevant.

Freed keeps up. It captures full 3+ hour consultations and organizes multi-system recommendations. It handles the kind of note complexity that would overwhelm most tools — or humans working from memory at 10 PM.

"Freed is proactive. The team's always thinking, 'what do clinicians need next and what more can we do to support?'"

She sees it in how the product evolves. And she wants other integrative medicine clinicians to find it the same way she did — before the documentation burden makes the decision for them.

Favorite features and benefits

Organized recommendations and templates

Freed auto-learns your format, voice, and structure.

For Dr, Lonsdorf, it structures recommendations by category — diet, supplements, lifestyle — or health condition

What used to be a manually assembled list of dozens of items is now organized automatically and ready to copy-paste.

"You do such a great job with the action steps. I can just copy-paste the assessment plan." — Dr. Nancy Lonsdorf

Pre-visit summaries and patient context

Freed automatically summarizes past visits and medical history for each patient. If anything isn't spoken aloud (such as form and lab details), Dr. Lonsdorf just dictates it directly.

Patient context forward into each new note — building on itself, visit by visit.

Real-time AI assistant

When something comes up mid-visit, Dr. Lonsdorf doesn't have to pause the conversation to look it up.

Freed's AI clinician assistant can instantly surfaces spoken patient details, and draws on 50+ verified sources to support clinical decision-making.

For a specialty with complex patients and evolving research, that on-demand support keeps her present.

What she'd tell other integrative medicine physicians

Dr. Lonsdorf's message is simple: the documentation load in this specialty will only grow. Are you carrying it alone?

"Clinicians are savvy and they see it. We see that Freed cares." — Dr. Nancy Lonsdorf

Join Dr. Lonsdorf and the growing community of integrative and functional medicine clinics using Freed change how we capture complex care.

Try for free or chat with sales to see what it's like to leave the notes at work.