How an FNP Gained 5 Hours a Week with Freed

“I leave work on time and have my weekends again. Freed brings me back to why I wanted to get into healthcare.” — Erica D., NP

About Erica D.

Erica is a nurse practitioner at a rural critical access hospital, where she splits her time between primary care clinic and ER coverage.

She sees around 14 patients a day — a mix of acute visits and chronic disease management — and handles any and all tasks, including med refills and patient callbacks.

Outside of her clinical work, Erica is the Nurse Practitioner Charting Coach, where she teaches other NPs how to chart efficiently and manage their time. She's well aware of  how much documentation eats into a provider's day.

The problem: Hours lost to charting

"I would try to type as the patient was talking. It was very distracting for both of us. I felt a disconnect — I wasn't able to look at the patient all the time. I kept looking back at my screen." — Erica D., NP

Erica's old charting workflow looked like this:

• Open her laptop and pull up EHR templates before each visit
• Type while the patient talked, trying to capture the HPI in real time
• Organize notes and recall signs and symptoms afterward
• Rewrite everything and plug it into the EHR

Since rewrites could take hours, she'd either stay late or bring charts home to finish on the weekends.

Finding Freed

Erica didn't stumble onto Freed by accident. She spent months actively researching the best AI medical scribe tools. Other options kept falling short with:

• Expensive integrations and clinic-wide admin support just to get started
• Glorified dictation tools — faster than typing, but not actually saving time
• None felt purpose-built for real clinical workflows

Finally, she found Freed.

The solution: Instant, accurate notes

"I can now sit and actually look at the patient and comprehend what they're saying. I trust that Freed is capturing that information and will populate it into a SOAP note." — Erica D., NP

Here's how her workflow looks now:

• Start Freed on her phone or laptop at the beginning of the visit
• Focus entirely on the patient — no laptop propped open, no typing
• Pull the completed SOAP note when the visit ends
• Copy the HPI and assessment/plan into her EHR template

She signs charts right after each patient visit. No rewrites. No staying late.

“It's like finding an extra day in my week.” — Erica D., NP

Why she chose Freed

After months of research, three things made Freed stand out.

Accuracy

Freed doesn't just transcribe — it understands real context.

• Understands medical terms and medicines
• Filters out filler conversation
• Translates 90+ languages
• Adapts to family medicine with auto-learning templates

"It's abstracting the exact information that I need. It's cutting out the conversational stuff and getting exactly what I would put into a chart note if I was doing it myself." — Erica D., NP

Ease of use

Erica was up and running without a tutorial, training session, or EHR integration. No approval process or IT necessary.

"It was super self-explanatory. You just hit "capture conversation" and it does the work for you. I didn't need a long tutorial or step-by-step — it was just very easy to follow." — Erica D., NP

Clinician-focused innovation

Freed has evolved from an AI scribe to a fully-fledged Clinician Assistant, with:

• Instant patient letters, referrals, and more
• Clinical decision support from 50+ verified sources
• ICD-10 and CPT coding recommendations
• One-click EHR integration for all browser-based EHRs
• An AI chatbot to answer questions, make adjustments, and pull patient details

We're growing thanks to ongoing feedback, and an obsession with making clinicians happier.

"You guys are listening to clinicians and exactly what we need. The updates are centered on making our jobs easier." — Erica D., NP

Her favorite Freed features

Erica has tailored Freed to fit the way she documents.

Learned templates

Freed learned templates adapt to her edits, applying her preferences for structure, voice and tone to future notes.

EHR push

Freed works alongside Erica's EHR templates. For browser-based EHRs, Freed can push notes directly with one click. Otherwise, it's a simple copy-paste — which is exactly how Erica uses it, dropping the HPI and assessment/plan straight into her existing template.

AI clinician assistant

She uses AI chat prompts to quickly modify specific sections of a note — like adding a physical exam to the Objective — without rewriting the whole thing.

The Results

Erica saves around five hours per week with Freed. For a provider who's also covering nursing tasks like med refills and patient callbacks on top of a 14-patient day, that time matters.

But the bigger win, for her, is harder to quantify.

"A lot of providers go into healthcare because they want to provide that relationship, that compassionate, patient-centered care. You're able to do that easier with Freed without compromising your own time." — Erica D., NP

As the Nurse Practitioner Charting Coach, Erica shares Freed regularly with her community of NPs.

"I let them know it's truly a game changer. It can help you get your time back, make your job easier, and keep you from charting at home. You can have that better work-life balance and just live your life outside of work."

"Freed has hands down been the best AI medical scribe I've found. It's truly a game-changer and keeps you from charting at home." — Erica D. NP

Freed for physicians and nurse practitioners

Join Erica and the growing community of family medicine practitioners who are leaving charts at work. Learn more about how to get started with Freed.

Try Freed free or chat with our team.