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Why Mental Health Professionals Love Freed

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Feb 14, 2026
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User stories
February 14, 2026

Why Mental Health Professionals Love Freed

Secure, nuanced documentation for therapists and PMHNPs who want to leave charting at work.

Author
Reviewed By
Published Date
February 14, 2026
Time to read
4
min.

Table of Contents

Your clients lean on you through the hardest times.

That’s why you’re in this field — not to spend your evenings battling charts and insurance deadlines. The reality for most mental health practitioners is that the work you love gets buried under paperwork you don't.

"If you're one day behind [on charts], it just is like this avalanche of stress."
— Mariah H., PMHNP

Freed isn’t just an AI scribe. It’s a secure, compliant clinician assistant that goes beyond documentation. 

Because you deserve something to lean on, too. 

Why Freed's AI scribe was designed for mental health

Trust and nuance are table stakes. Freed gives you complete control of the record, while helping you hold it all together. 

Here’s how Freed was built with you — and your patients — in mind. 

“I’ve been FREED! I'm no longer juggling: listening intently, being appropriately empathetic, constructing a treatment plan, and typing up the encounter.” – Nadine Smith, PMHNP-BC

 Industry-leading security and compliance 

Your clients share trauma histories, family conflicts, and deeply personal struggles. We take their trust as seriously as you do, with: 

  • Signed BAAs and full HIPAA/HITECH compliance
  • Automatic audio deletion after your note is complete (or manual deletion anytime)
  • Zero model training on your client data — your notes stay yours, period
  • SOC 2 Type II certification and FIPS-compliant encryption
  • You control retention and deletion

Smart conversation filtering — built for therapy 

Your visits weave between daily life, clinical symptoms, and where they come together.  

Small talk does more than build rapport. Sometimes, it unlocks the next piece in the puzzle. Freed is trained in mental health contexts to:

  • Recognize what matters
  • Identify the larger context 
  • Filters out what’s not relevant. 

It finds the pieces that connect, even when they’re not explicit. This means: 

  • No note bloat from sidebar conversations
  • Clinical relevance without losing the narrative thread
  • Notes that support billing and continuity without oversharing

Instant templates that sound like you 

Generic mental health lingo won’t cut it. Whether you’re holding an intake or standard visit, get the right details in the right structure. 

Upload or copy/paste your own templates so Freed can match your style. Then make edits and click Learn Format to:

  • Train Freed to write like you
  • Add verbatim text and custom instructions ("always include risk assessment," "keep intervention descriptions general")
  • Adapt session-by-session while maintaining your core structure

AI prompted edits 

Many therapists write intentionally minimal notes. High-level interventions. Session focus. Progress toward goals. 

Freed understands this philosophy — and supports it. Control your documentation down to the detail level. Use prompted edits to instantly:

  • Make notes more general ("make this section less specific")
  • Remove identifying details ("remove family member names")
  • Adjust clinical language ("rewrite assessment in past tense")
  • Simplify intervention descriptions ("make this more concise")

What would take 10 minutes of manual editing happens in seconds. Stay in control of the record, without giving up your weekends. 

Visit prep and patient context

Sessions are hours long, and care can last a lifetime. Walk into each session knowing what’s happening now. 

Before each session, Freed shows: 

  • Previous visit summaries
  • Treatment goals and progress
  • Discussed risk assessments
  • Key themes from recent sessions

This context carries forward from note-to-note, so your notes evolve with your treatment. 

Your AI clinician assistant 

Notes are just the tip of the iceberg. Use Freed’s AI clinician assistant to:

  • Get patient letters, referrals, and certifications
  • Generate ICD-10 codes
  • Ask questions about your patient
  • Get guideline-based informational support

Build treatment plans with everything you need at your fingertips — and never have to dig through another chart. 

How one PMHNP cut 7 hours of charting per week

Mariah H., PMHNP spent a day a week catching up on notes — and even spent vacation time on her backlog. In one four-hour road trip, she documented the entire way. 

"If you're one day behind, it just is like this avalanche of stress."

With Freed, she’s logging off after her last visit — and using that time to focus on the work (and life) she loves. 

"I work smarter, not harder. I like to live life. I don't want to live to work, I want to work to live."  — Mariah H., PMHNP

See how she cut a day’s worth of charting each week → 

Documentation that gets therapy right

Join thousands of therapists, counselors, and psychiatric providers who choose Freed. 

Start your free trial and meet the clinician assistant you can count on. 

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FAQs

Frequently asked questions from clinicians and medical practitioners.

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How do mental health professionals like psychiatrists, psychologists, and licensed social workers use SOAP note generators?

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Is Freed secure and compliant with healthcare rules and regulations?

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Does Freed help with long, complicated histories?

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How can I get started with Freed?

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Author Image
By
 
Published in
 
User stories
  • 
4
 Min Read
  • 
Feb 14, 2026
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