How One Rural Clinic Got Back a Full Business Day (10+ hours) Each Week
How One Rural Clinic Got Back a Full Business Day (10+ hours) Each Week
In rural Idaho, FNP Blake Thompson sees 24 patients a day — but saves 2 hours daily with one thing: Freed.
Before Freed
“I used to get there at seven o’clock in the morning and go home at about seven o’clock at night.”
Blake’s old charting workflow might sound familiar:
Scribble notes during visits, hoping not to miss details
Spend 8–12 minutes post-visit dictating
Fight with dictation tool
Copy-paste between systems
Rush through EHR templates
After Freed
“Within two minutes of walking out of my last patient's room, I'm leaving.”
Blake’s new charting workflow with Freed:
Start recording when he enters the room
Have natural conversations
Document exams in real-time (by dictating findings aloud, which patients seem to appreciate)
Send orders, review, and sign off
Blake and his team get a day back each week
Blake chose Freed for its:
Team adoption
What started with Blake has expanded to other providers in his practice, plus adoption by two other local clinics. The entire team now saves hours each week, and has multiplied the impact across their rural healthcare system.
Personalization
Blake's notes are now richer and more personalized than one-size-fits-all EHR templates. After investing a little time setting up his preferred formats, Blake’s notes now capture nuances that might otherwise be missed, like family history details.
Accountability
The transcript feature is a valuable record of patient conversations. Having accurate transcripts even helped remove negative reviews, with evidence of what was actually discussed during visits.
“On average, I save 1.5 to 2 hours a day by myself, and now there are 5 or 6 providers that are using Freed. Just the hours saved is incredible.”
Features
After months of using Freed, Blake has fine-tuned the tool to complement his practice. Here are the features he relies on:
Natural conversation capture
Freed lets Blake have uninterrupted, natural conversations with his patients. No more typing or dictating during visits.
Instant documentation and review
Blake can document exams and send orders in real time, then review and sign off on notes right after the visit.
Rich, organized, accurate notes
Freed produces rich, personal notes that are clearly organized — improving communication with specialists and making it easier to resolve patient questions.
Freed for small practices
"It's saved us hours and hours of work. Now we've got four providers on it and we've also spread the love to two other clinics in the area."
Join Blake and the growing community of small practices who are leaving charts at work. Learn more about how to get started with Freed.
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